About Us - Professional Plumbing Services
About Us - Expert Drainage Solutions
About Us - Reliable Service Team

Built on trust. Backed by systems.
Strengthened by people.

Our Story

At ProPlumb, plumbing is more than pipes and fittings. It’s about trust, structure, reliability, and disciplined site safety inclusion.

Since our beginnings, we have focused on delivering civil, drainage, and plumbing solutions that support predictable construction outcomes, while investing in the people and systems that make that possible.

What started in a garage has grown into a team of over 80 professionals operating from a purpose-built headquarters. Today, our work is defined by clear communication, disciplined planning, and long-term partnerships with Australia's leading builders and developers.

From the field to the office, our team brings deep experience and practical problem-solving to every project. Whether it's a complex civil scope or a residential build, we approach each job with the same expectation: deliver it as planned, and stand behind the outcome.

Adam Lowndes

Founder & Managing Director

Milestones in
ProPlumb's Journey

Jul

2005

ProPlumb

Established

ProPlumb was founded by Adam Lowndes with the goal of delivering professional, dependable plumbing services to Melbourne's South East.

From the beginning, the business was built on structure, accountability, and doing the job properly, setting a clear standard for how work would be delivered.

Aug

2005

First

Apprentice

ProPlumb employed its first apprentice, Andrew Duran.

Andrew has grown with the business for more than 20 years and now serves as General Manager, reflecting a long-term commitment to developing people from within.

Aug

2007

Committing

to Growth

ProPlumb moved from a home garage into its first commercial premises in Pakenham.

This step marked a deliberate commitment to increased capacity, expansion, and supporting a growing team and workload.

Apr

2012

Building

the Team

ProPlumb expanded from 15 to 65 team members in response to growing demand.

Clear leadership, defined standards, and a structured environment helped attract and retain skilled people as the business scaled.

May

2013

First Industry

Recognition

ProPlumb received its first major industry recognition at the Cardinia Business Awards, winning the Property, Trades & Construction category and being named a finalist in Innovation.

This milestone marked the point where ProPlumb's approach and delivery began to be formally recognised beyond its immediate client base.

2014

onwards

Systems

Set the Standard

As the business continued to grow, ProPlumb's structured approach to planning, scheduling, and quality control became a clear point of difference.

Systems were refined and embedded to support scale, reduce risk, and deliver consistent outcomes across high-volume and complex projects.

2016

onwards

Trusted Supplier

to Leading Builders

Consistent delivery across high-volume construction programs led to multiple Best Supplier and Supplier of the Year awards from major national builders.

These awards reflect reliability, program discipline, and performance delivered consistently over time.

Feb

2021

10,000 Homes

Delivered

ProPlumb surpassed 10,000 completed home installations across Melbourne's South East.

This milestone reflects the experience, systems, and planning discipline required to deliver at scale while maintaining quality and predictable timeframes.

Feb

2022

Commitment

to Giving Back

As the business matured, ProPlumb made a conscious decision to actively give back to the community.

This includes supporting local initiatives and organisations such as Live 2 Achieve, reflecting the values shared by the owners and team.

May

2022

Purpose-Built

Headquarters

ProPlumb moved into a purpose-built office and factory facility designed to support long-term growth and operational coordination.

The new headquarters enables closer alignment between field teams, civil operations, administration, and logistics.

Jul

2025

20 Years

of ProPlumb

ProPlumb marks 20 years of steady growth and dependable delivery across residential, civil, and commercial projects.

This milestone also recognises the strength of the team, with an average tenure exceeding seven years, highlighting the people behind the business.

Our Vision

As ProPlumb continues to grow, our vision remains clear: to be the trusted plumbing partner for professional build environments. We are committed to raising the standard for reliability, delivery, and accountability across the plumbing and civil sector through strong partnerships, structured systems, and experienced teams.

Leadership That Builds
the Future

Adam Lowndes
Adam Lowndes
Founder & Managing Director
Andrew Duran
Andrew Duran
General Manager
Abbi Hicken
Abbi Hicken
Office Manager

We're Built On...

Built on Trust icon

Built on Trust

Consistency, transparency, and doing what we say.

Continual Improvement icon

Continual Improvement

Always refining how we plan and deliver work.

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People & Pathways

Clear career development and leadership grown from within.

Above & Beyond icon

Above & Beyond

Our standard exists because our clients rely on the outcome.

Process-Driven Results icon

Process-Driven Results

Structured systems that reduce risk and support repeatable delivery.

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Innovation in Action

Practical thinking applied to real site and delivery challenges.

Shared Values
Driven by Community

We believe success is not only measured on site, but by the impact we make beyond it.
From supporting local initiatives to contributing time, knowledge, and resources, ProPlumb is committed to strengthening the communities we operate in. Our approach to giving back is considered, genuine, and aligned with how we show up every day.

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Ready to Work with the
Plumbing, Drainage & Civil
Professionals?

If you’re looking for a partner with the experience, systems, and people to support your next project reliably and on schedule, we’d welcome the conversation.

Start the Conversation